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Help & Support

Our helpful & supportive team is a big part of why we are the right company to trust with your home improvements.

Follow the links below for our helpful guides, frequently asked questions and general advice centre. You should be able to find the answers you are looking for here but we’ve also included several ways to get in touch if you’d like to speak to one of our friendly team too.

Hazlemere Customer

Window & Door Orders

Read more detail here of what to expect once you have placed your order for windows or doors with Hazlemere.

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Solid Roof Extension

Living Space Orders

Read more detail here of what to expect once you have placed an order for your new living space with Hazlemere.

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Hazlemere Fitting Teams

Installation Focus

We only employ the most skilled installers, and many have been with us for years so we know they will treat you, and your place, with total respect.

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Request Service Visit

Aftercare Service

Our dedicated service department and customer service team will be on hand for the next ten years should you need anything at all.

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Conservatory in Bicester

Our Guarantee

Our robust 10 year guarantee will give you total peace of mind should the unforeseen happen.

VIEW OUR GUARANTEE
Helpful Guides

Helpful Guides

We have created various guides and publications to help answer those questions we are regularly asked about home improvements. We hope they help.

VIEW OUR GUIDES
FAQs

FAQs

Visit our FAQs section to find the answers to commonly asked questions about our products and services.

READ OUR FAQs
Our Customers

Customer Reviews

We are really proud of the business we handle every year that comes directly as a result of a recommended Hazlemere customer.

READ OUR REVIEWS
Hazlemere Service Call

Request A Service Visit

If you’ve been advised to get in touch or you’ve found a fault with your product, please get in touch using our online form.

REQUEST SERVICE

The Hazlemere difference

Hazlemere is the safest pair of hands around to oversee your home transformation and will treat you like you’re a part of the family. Aggressive selling, false promises, hidden charges? No, no, NO! You don’t get any of that nonsense here. Just open, honest, straightforward and friendly service from a truly magical team that truly cares.

1

No pressure

No obligation quotes, no pushy sales tactics, flexible appointments and we promise never to outstay our welcome.
2

10 year guarantee

Quality is assured with our 10 year guarantee. Our service team will always be on hand to weave their magic if an unexpected surprise pops up.
3

No deposit*

Payment is not due until installation of your windows and doors, once you know you are happy with a job well done.
4

Customer service

Our dedicated customer service team is always ready with a smile and super-friendly. Turn to them for assistance and rely on their utterly marvellous support.

*No deposit is only applicable to Windows and Doors.

Want to get in touch?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below or calling 01494 897609.

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Want to speak to our Aftercare Team? Call 01494 897609

Our friendly team will be pleased to help with any questions you may have.
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