Peace of mind
Once installation is completed we will send you your guarantee certificate, keep it safe should you need to contact us or pass it on to the new owners if you sell your property.
Our guarantee applies to moving parts too, not always the case from other companies. Just make sure you call us first if anything needs attention, so as not to invalidate your warranty.
Insurance backed warranty
Your 10 year guarantee also carries an insurance backed warranty. We don’t expect you to ever need it but it does mean that should Hazlemere not be around to service your warranty issue you have an insurance policy in place to turn to. But like we say, we plan to be around for a good few years yet.
The terms and conditions you receive with your contract before signing has full details of our guarantee and the insurance backed warranty
Further information
For full details of our guarantee, including a full list of exclusions and/or exceptions, please contact the Hazlemere team and we’ll be happy to help.
The Hazlemere difference
Hazlemere is the safest pair of hands around to oversee your home transformation and will treat you like you’re a part of the family. Aggressive selling, false promises, hidden charges? No, no, NO! You don’t get any of that nonsense here. Just open, honest, straightforward and friendly service from a truly magical team that truly cares.
*No deposit is only applicable to Windows and Doors.
Want to get in touch?
If you have a query or issue about any of our products or services you can contact the Customer Services team either via email at customerservice@hazlemere.co.uk or by completing the form below.